Service Request Ticket - # 87532

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2025 12:43 PM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200411[Edit Inv] (opens in a new window) Bldg/Room TODD 238
Service Tag FD12Q73 Description Latitude 5400 4 Core,8MB Cache,1.9GHz
Serial No. FD12Q73 Location 2 weeks pile 04/28-05/12

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:58:B2


Wireless NIC 08:5B:D6:6F:99:1F

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
David Kunz May 28, 2025 12:14 PM 
Task reassigned to Ian Cooper.
 Add Attachment
David Kunz May 28, 2025 12:14 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Allie Clark May 28, 2025 12:11 PM 
Picked up by Jazming
 Add Attachment
Ian Cooper May 27, 2025 10:45 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Ian Cooper May 27, 2025 10:45 AM 
Jazming Prado will pick up on 5/28
 Add Attachment
Ian Cooper May 23, 2025 03:30 PM 
In box 10.
Add Attachment
Ian Cooper May 23, 2025 03:30 PM 
Imaged and ready to go to Research institute. Waiting for 20200482[Edit Inv] 
to be done because it is going to Research as well.
Add Attachment
Ian Cooper May 23, 2025 12:43 PM 
Please image this and then return to the Research institute. In 2 
weeks pile.
Add Attachment