Service Request Ticket - # 87539

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2025 10:41 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200481[Edit Inv] (opens in a new window) Bldg/Room BELL 313
Service Tag 20PBQ73 Description Dell Latitude 5400 - 4 Core,8MB Cache,1.9GHz
Serial No. 20PBQ73 Location Karen (Bednarowski) Scott

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC CC:48:3A:6E:74:CE


Wireless NIC 3C:9C:0F:37:3A:F7

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact northwr@wou.edu

Tracking

Entered by Date Memo
Wendell North
Email

Public
Entered by Date Memo
Wendell North May 29, 2025 09:34 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Wendell North May 29, 2025 09:34 AM 
Karen verified that she has access to Adobe Sign.
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Wendell North May 29, 2025 08:51 AM 
****This is an outgoing email****
Hi Karen,

We were just following up with you regarding a 
service request that we have for you.  (#87539)

Description: Adobe Sign

We were wondering if this has been resolved for you 
or if we can still be of assistance with this.  If 
so, just let us know, we'll be happy to help.

Thanks,
Wendell North
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Public
Wendell North May 27, 2025 11:36 AM 
Status changed from (1.5) In Progress to (7) Waiting for Contact
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Wendell North May 27, 2025 11:35 AM 
****This is an outgoing email****
Hi Karen,

We were just following up with you regarding a 
service request that we have for you.  (#87539)

Description: Adobe Sign

The Adobe Sign license has been added to your Adobe 
profile. When logging into Adobe, please be sure to 
use 'scottk@wou.edu' as the username.

Thanks,
Wendell North
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Public
Wendell North May 27, 2025 11:34 AM 
Status changed from (1) Pending to (1.5) In Progress
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Ian Cooper May 27, 2025 10:41 AM 
Called asking about getting Adobe Sign set up. Was instructed by 
David to create ticket and assign to Wendell.
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