Service Request Ticket - # 87567

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2025 12:56 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190864[Edit Inv] (opens in a new window) Bldg/Room SAC 101
Service Tag 4BW6T13 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. 4BW6T13 Location Student Worker || Front Desk

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:97:D0:8A

TECHS Submitted by Dyllan Coons Contact dcoons24@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Dyllan Coons Jun 25, 2025 10:46 AM 
Working on upper tech desk
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Benjamin Pierce Jun 09, 2025 09:24 AM 
Image an NVME. Then swap the NVME in the 20190864[Edit Inv] in place of 
the hard drive
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Dyllan Coons May 29, 2025 12:56 PM 
Needs a NVME Student work station and windows 11.
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