Service Request Ticket - # 87568

Service Request Information

CONTACT Name Gonzalez, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2025 01:27 PM
Department Athletics Phone
Location Email gonzalezmr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200973[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag GF7C2F3 Description Dell Latitude 5420
Serial No. GF7C2F3 Location LOCKED AWAY CONSULT MGMT

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:5B:DE:23


Wireless NIC 80:B6:55:91:51:D1

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Dyllan Coons Jun 24, 2025 03:53 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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David Kunz May 30, 2025 09:16 AM 
Priority changed from (3) Priority to (5) Low Priority.
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David Kunz May 30, 2025 09:15 AM 
This laptop has been locked up and will not be 
returned. Please contact, David, John or Nathan if 
and when Mike asks for this device back.
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David Kunz May 29, 2025 02:07 PM 
This device is on my desk until further notice. 
Holding for legal.
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Mary Dycus May 29, 2025 01:28 PM 
There was also a charger with it as well same WOU 
number.
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Mary Dycus May 29, 2025 01:27 PM 
I will go ahead and place it in the two week pile.
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Mary Dycus May 29, 2025 01:27 PM 
Michael came in this afternoon stating that Emily 
Wentworths laptop needs to be reimaged if possible 
and given back to them for the next employee. I 
looked in inventory and the laptop is IFC.
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