Service Request Ticket - # 87570

Service Request Information

CONTACT Name Loren, Linden   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2025 02:35 PM
Department Phone 503-751-4075
Location Email lorenl@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240830[Edit Inv] (opens in a new window) Bldg/Room TERRY Student Media
Service Tag 1JZ9F94 Description Dell Pro 16 PC1625032GB, DDR5, 5600
Serial No. 1JZ9F94 Location student station

CPU Unknown


OS Unknown Software

Wired NIC B4:E9:B8:38:74:30


Wireless NIC 44:A3:BB:2B:89:FA

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact cooperi@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Jun 03, 2025 03:15 PM 
Status changed from (1) Pending to (5) Completed
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Ian Cooper Jun 03, 2025 03:15 PM 
Dropped off and delivered.
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Ian Cooper May 30, 2025 04:04 PM 
Imaging done and ready to go.
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Ian Cooper May 30, 2025 01:44 PM 
Task reassigned to Ian Cooper.
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Ian Cooper May 30, 2025 01:44 PM 
Linden said to message him Tuesday Morning to see when we can 
drop off device.
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Ian Cooper May 30, 2025 12:41 PM 
Started imaging on station 1.
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Joanie Kinnaman May 29, 2025 02:35 PM 
2024-0797
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