Service Request Ticket - # 87584

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 30, 2025 01:34 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210579[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Dell Latitude 5520 w/Dell Professionhal Sleeve 15
Serial No. CN0Y5H5JWSC0018D00B4 Location GFA Pool

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:9E:03:7B


Wireless NIC DC:21:48:23:87:41

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Jun 25, 2025 10:32 AM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Jun 25, 2025 10:32 AM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Jun 25, 2025 10:32 AM 
Contact changed from Laura Killip to Faculty/Staff New.
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Dyllan Coons Jun 25, 2025 10:32 AM 
This is done and now in GFA pool
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Dyllan Coons Jun 24, 2025 03:58 PM 
didn't get a charger
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David Kunz Jun 03, 2025 02:51 PM 
Priority changed from (3) Priority to (5) Low Priority.
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Kyla Aitaro Jun 02, 2025 10:13 AM 
Monitor - W#20140737; W#20210658[Edit Inv]
Dock - NO WOU#
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Mary Dycus May 30, 2025 01:34 PM 
Laura dropped off device this afternoon. I will 
place it in the two week pile. She is also looking 
to drop/pick two monitors and a dock. (Dock needs 
to be replaced before given to someone else)
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