Service Request Ticket - # 87597

Service Request Information

CONTACT Name Williams, Gabriel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2025 10:53 AM
Department Phone
Location Email williamsgp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181084[Edit Inv] (opens in a new window) Bldg/Room ITC 004
Service Tag 886RDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 886RDW2 Location Logan Montgomery

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938; Adobe SHARED DEVICE license per Bill K. (no order #) charged to UCS901JAN2020;

Wired NIC 6C:2B:59:E6:23:89

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Jun 04, 2025 09:20 AM 
Status changed from (1.5) In Progress to (5) Completed
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Benjamin Pierce Jun 04, 2025 09:18 AM 
We also picked up a Mac and a giant monitor
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Benjamin Pierce Jun 04, 2025 09:18 AM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Jun 04, 2025 09:18 AM 
I set up Logan's desktop and monitor. I also gave a new keyboard 
and mouse.
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Arin Porter Jun 03, 2025 03:43 PM 
Priority changed from (3) Priority to (2) High Priority.
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Arin Porter Jun 03, 2025 03:40 PM 
Status changed from (1) Pending to (1.5) In Progress
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Arin Porter Jun 03, 2025 03:40 PM 
20160147[Edit Inv] is the GFA monitor that goes with it. Monitor and computer have both been labeled 'Logan's computer', and are on the middle shelf (below the GFA pool shelf).
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David Kunz Jun 03, 2025 03:27 PM 
20181084[Edit Inv] is the computer, find a GFA monitor to go 
with it. Computer on FGA setup shelf.
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Kyla Aitaro Jun 02, 2025 10:53 AM 
****This is an email****

Hello,

 
We have a new student programmer starting on 
the team, Logan Montgomery.

 For his workstation in ITC 004 we currently 
have a Mac. However, we’d like to change that 
to a PC workstation for Logan.

 If possible, we’d like to complete this by Wed 
or Thurs this week. Let me know if you need 
anything that can help make this equipment 
change.

 On a side note, we have a large monitor that 
is no longer in use and can be picked up.

 

Thanks,

Gabriel P Williams
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