Service Request Ticket - # 87612

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2025 09:41 AM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230024[Edit Inv] (opens in a new window) Bldg/Room AD 009
Service Tag Description Dell Latitude 5540 13th Gen Intel Core i7-1355U
Serial No. GXLPFX3 Location 2 Weeks pile 5/16 - 5/30

CPU Unknown


OS Unknown Software

Wired NIC F4:6D:3F:3D:A1:5D

TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

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Entered by Date Memo
David Kunz Jun 05, 2025 08:51 AM 
Status changed from (1) Pending to (3) Order in Process
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David Kunz Jun 04, 2025 01:49 PM 
Part on back order from Dell. Laptop on my desk
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David Kunz Jun 03, 2025 09:41 AM 
This device does not have a working network card. I 
tried updating BIOS and reseating the card but no 
luck. I have opened a repair ticket with Dell as it 
is still under warranty.
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