Service Request Ticket - # 87637

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2025 09:14 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181028[Edit Inv] (opens in a new window) Bldg/Room HL 105
Service Tag Description Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
Serial No. C02YL1UGJWF2 Location Library Loaner

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.14 (Mojave) Software

Wired NIC 38:F9:D3:10:22:B9


Wireless NIC 38:F9:D3:B9:AD:49


Bluetooth NIC 38:F9:D3:BE:0C:BB

TECHS Submitted by Abigail Ratliff Contact aratliff23@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Ian Cooper Jun 09, 2025 12:43 PM 
Task reassigned to Andrew Zhen.
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Ian Cooper Jun 09, 2025 12:43 PM 
Task reassigned to Andrew Zhen.
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Ian Cooper Jun 09, 2025 12:43 PM 
Dropped off.
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Andrew Zhen Jun 06, 2025 04:55 PM 
imac reimaged and ready, has adobe and wouloaner 
account
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Ian Cooper Jun 06, 2025 01:18 PM 
Picked up on the back desk getting imaged by Andrew.
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Abigail Ratliff Jun 06, 2025 09:14 AM 
****This is an incoming email****
Happy Friday!
The library has an iMac that was just returned 
from a student that needs to be re-imaged. 
Computer all-in-one: Apple iMac. Barcode 20181028[Edit Inv]

If someone could pick it up at your convenience - 
that would be great!  Thank you.

Lori Pagel
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