Service Request Ticket - # 87641

Service Request Information

CONTACT Name Rezell, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2025 01:24 PM
Department University Computing Solutions Phone 88975
Location Email rezelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180647[Edit Inv] (opens in a new window) Bldg/Room ITC 005
Service Tag Description Apple 27-inch iMac with Retina 5K display #Z0TR
Serial No. SD25Y600RJ1GQ Location Deborah Rezell, VIDP replacing W#20130672

CPU Intel Core i7 (4.2GHz Quad-core)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938; TRANSFER from W#20130672: Apple Final Cut Pro X from P0093767, Sony - 1x Content Browser(MAC) v2.2.1 from VISA2014004084 & 360 Fly Editing with camera W#20160361; Deborah is ADOBE CC NAMED USER for Adobe CC desktop Apps;

Wired NIC 38:F9:D3:00:6D:FA


Wireless NIC 18:81:0E:EA:86:94


Bluetooth NIC 18:81:0E:EA:86:95

TECHS Submitted by Ian Cooper Contact icooper24@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Jun 27, 2025 08:42 AM 
Task reassigned to Ian Cooper.
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Ian Cooper Jun 27, 2025 08:42 AM 
Task reassigned to Ian Cooper.
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Ian Cooper Jun 27, 2025 08:42 AM 
Added sentinalone
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Ian Cooper Jun 25, 2025 03:32 PM 
Task reassigned to UCS Tech.
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Ian Cooper Jun 25, 2025 03:32 PM 
Was not there for me to do this. Will need to be done still.
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Ian Cooper Jun 06, 2025 01:27 PM 
Going on Monday to deal with this.
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Ian Cooper Jun 06, 2025 01:24 PM 
****This is an email****
I Deborah, I'm over here on the student tech part of UCS. We 
found a computer that has your name attached to it that we need 
to add sentinel one onto. The WOU number is 20180647[Edit Inv]. Is there a 
time we could get this updated?
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Ian Cooper Jun 06, 2025 01:24 PM 
Need to add Sentinel One and change name to W20180647
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