Service Request Ticket - # 87654

Service Request Information

CONTACT Name Kunz, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2025 04:54 PM
Department University Computing Solutions Phone
Location Email kunzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180735[Edit Inv] (opens in a new window) Bldg/Room HL 205
Service Tag FRZZZV2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. FRZZZV2 Location Smart Classroom Upgrade

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:D0:EE:D9

TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Jun 13, 2025 12:16 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ian Cooper Jun 13, 2025 12:16 PM 
Updated and finished
 Add Attachment
Ian Cooper Jun 10, 2025 03:32 PM 
Turned on TPM and tried to use windows installer. Windows install 
failed so will need to go back and image in place. Need to reach out 
to the head of library.
Add Attachment
Ian Cooper Jun 10, 2025 10:06 AM 
Task reassigned to Ian Cooper.
 Add Attachment