Service Request Ticket - # 87684

Service Request Information

CONTACT Name Shumake, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2025 09:48 AM
Department Business Services Phone 88169
Location Email shumakej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20190896[Edit Inv] (opens in a new window) Bldg/Room WEST 113
Service Tag 375QJ03 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 375QJ03 Location Kiara Martinelli - APA
TECHS Submitted by Benjamin Pierce Contact bpierce23@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
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Benjamin Pierce Jun 12, 2025 10:59 AM 
Status changed from (1) Pending to (5) Completed
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Benjamin Pierce Jun 12, 2025 10:59 AM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Jun 12, 2025 10:59 AM 
The power cord n the monitor was not fully in. I plugged it fully in 
which got it to work
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Benjamin Pierce Jun 12, 2025 09:50 AM 
Computer 20211236[Edit Inv]
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Benjamin Pierce Jun 12, 2025 09:48 AM 
****This is an incoming email****
Hello,
I have been having issues with one of my monitors 
since I started where it will shut off if the wire 
gets bumped, the monitor gets adjusted, or if I 
look at it wrong.
Can someone help me? It's now refusing to work at 
all. 

Thank you,
Jessica Shumake
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