Service Request Ticket - # 87692

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2025 03:26 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181365[Edit Inv] (opens in a new window) Bldg/Room VAL 215
Service Tag GYHSDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. GYHSDW2 Location Imelda Garcia

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E2:7C:09

TECHS Submitted by Jordan Reisig Contact jreisig24@wou.edu 88925
Primary Technician Contact jreisig24@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Reisig
Email

Public
Entered by Date Memo
Jordan Reisig Jun 12, 2025 04:50 PM 
Task reassigned to Jordan Reisig.
 Add Attachment
Jordan Reisig Jun 12, 2025 04:50 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jordan Reisig Jun 12, 2025 04:50 PM 
Device imaged and handed back to Shandelle
 Add Attachment
Jordan Reisig Jun 12, 2025 03:26 PM 
20181365[Edit Inv] is being imaged back at the desktop imaging 
area
 Add Attachment