Service Request Ticket - # 87713

Service Request Information

CONTACT Name Garcia, Nichole   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2025 10:08 AM
Department Campus Dining Phone 88278
Location Email garcian@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20190139[Edit Inv] (opens in a new window) Bldg/Room WUC 149E
Service Tag Description Xerox WorkCentre 6515/DN AIO Color Laser Printer
Serial No. 5AV408322 Location Chris McGough, Campus Dining replaces W#20110554

Model 6515/DN Hostname food.wou.edu
Notes Print, Scan, Copy, Fax; Print Res: 1200x2400 dpi, Print Speed: 30 ppm (Simplex), Optical Scan Res: 600x600 dpi; Max Doc Size: 8.5x14in, Duplex Printing; 50-Sheet Single-Pass Duplex ADF; 250-Sheet Input & 50-Sheet Bypass Trays; Color Touchscreen; Easy-Access USB Port; Recommended Monthly Print Volume: Up to 3,000 pages; USB 3.0 and Ethernet Connectivity; IP:140.211.118.9; Ink/Toner Refill 106R03473 Standard Capacity Cyan Print Cartridge, 106R03474 Standard Capacity Magenta Print Cartridge, 106R03475 Standard Capacity Yellow Print Cartridge, 106R03476 &Standard Capacity Black Print Cartridge;

Wired NIC 9C:93:4E:6F:44:51

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Jun 17, 2025 04:09 PM 
Status changed from (1) Pending to (5) Completed
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David Kunz Jun 17, 2025 04:09 PM 
This has been resolved. All toner requested have 
been supplied.
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Kyla Aitaro Jun 17, 2025 10:10 AM 
Task reassigned to David Kunz.
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Kyla Aitaro Jun 17, 2025 10:10 AM 
****This is an INCOMING email****

Hello,

Someone brought me some toner a little bit ago. 
David is working on fixing the printer now

Thank you,
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Kyla Aitaro Jun 17, 2025 10:09 AM 
****This is an OUTGOING email****

Hello Nichole,

I have forwarded your request over to our desktop 
support team to review and reach out if they 
require additional information.

Best,
Kyla
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Kyla Aitaro Jun 17, 2025 10:08 AM 
****This is an email****

Hello,

We are in need of toner cartridges for our 
Workcenter 6515 *20190139* printer. Could we 
please get 106R03478, 106R03479 & 106R03480? We 
need one of each toner.

Thank you,

Nichole Garcia
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