Service Request Ticket - # 87719

Service Request Information

CONTACT Name Hughes, Chloe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2025 02:11 PM
Department Education & Leadership Phone 88781
Location Email hughesc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210406[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
Serial No. SFVFGP084Q05N Location GFA Pool Shelf

CPU Intel Core i9 8core(2.3GHz, 16MB L3 cache)


OS Unknown Software

Wireless NIC 3C:06:30:4D:DC:45


Bluetooth NIC 3C:06:30:55:59:02

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Jul 01, 2025 03:15 PM 
Status changed from (1) Pending to (5) Completed
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Benjamin Pierce Jul 01, 2025 03:15 PM 
equipment has been grabbed and put where it needs to go and 
updated in inventory
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Benjamin Pierce Jul 01, 2025 11:13 AM 
Task reassigned to Benjamin Pierce.
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Kyla Aitaro Jun 17, 2025 02:11 PM 
Chloe submitted her laptop W#20210406[Edit Inv]

the remaining devices need to be retrieved:
iMac --> W#20150679[Edit Inv]
Monitor --> 20210142[Edit Inv]
Dock --> 20210371[Edit Inv]
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