Task reassigned to Andrew Zhen.

Reset display settings in windows fixed the issue

****This is an email****

Good morning,

I have a problem with my monitors. Two of them are 
the same size (WOU# 20240255 and 20181126). My 
laptop screen is active too and all 3 displays are 
extended. 

When my laptop is open, monitor 20181126 has a 
huge display size, like the scaling or zoom is 
off. When I close my laptop lid, it is normal 
again, because only monitors 1 and 2 are active 
then. So, I have been working with the 2 monitors 
and keeping my laptop closed.

With my laptop opened, in the display settings, 
screen 3 becomes monitor 20181126. It shows up as 
smaller than screen 1 and 2, so it thinks it's a 
small display. Screen 3 should be the laptop 
monitor but I do not know how to make it so. (see 
attachment for image)
This also affects how I start up the pc again - 
usually a little wiggle with the mouse or a click 
on the keyboard makes it wake up again. Now I have 
to open up the laptop and push the power button to 
make it do anything, after it goes to sleep.

Can you help out with this?

Thank you,

Katrien