Service Request Ticket - # 87789

Service Request Information

CONTACT Name Naftaly, Alice   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2025 03:21 PM
Department Natural Science Division Phone
Location Email naftalya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200869[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LQQ05N Location 2 Week pile

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:0F:F4:D6


Bluetooth NIC 3C:06:30:13:4A:B5

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Jul 01, 2025 11:33 AM 
Task reassigned to Benjamin Pierce.
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Kyla Aitaro Jun 24, 2025 03:23 PM 
Devices assigned to user:
Monitor --> W#20200451[Edit Inv]
Laptop --> W#20200869[Edit Inv]
Dock --> 20210429[Edit Inv]
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Kyla Aitaro Jun 24, 2025 03:22 PM 
****This is an email from Steve to Renee Ray****
Renee,

Could you contact UCS to pick up Alice Naftaly's 
laptop/monitor system and have them sign off on 
the attached closeout form.

Thanks,

Steve
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20250624105101169.pdf