Service Request Ticket - # 87813

Service Request Information

CONTACT Name Hammerle, Zachary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2025 02:18 PM
Department Campus Recreation/HWC Phone 88860
Location Email hammerlez@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210792[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C700TL Location Classroom Support Cabinet| 2 Weeks 7/2-7/16

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:51:83:55


Wireless NIC D4:54:8B:AD:B2:2C

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Jul 02, 2025 03:30 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Jul 02, 2025 03:30 PM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Jul 02, 2025 03:30 PM 
Returned device in two weeks starting today.
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Kyla Aitaro Jun 27, 2025 02:37 PM 
user picked up the device and informed Dyllan that 
he'll only have the device for the weekend and 
return it as soon as he can
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Kyla Aitaro Jun 27, 2025 02:18 PM 
per Dyllan/David, 

to contact the user within the next two months, 
hopefully after their student event to retrieve 
device.
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