Service Request Ticket - # 87838

Service Request Information

CONTACT Name Birt, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2025 04:51 PM
Department Financial Aid Phone 89306
Location Email birtj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150784[Edit Inv] (opens in a new window) Bldg/Room WEL 104
Service Tag 6YDXGC2 Description Dell Latitude E7270 (i5-6300U, 8GB RAM 256HD)
Serial No. 6YDXGC2 Location FINAID back room area

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:3C:DD


Wireless NIC B8:08:CF:35:01:84


Bluetooth NIC B8:08:CF:35:01:88

TECHS Submitted by Jordan Reisig Contact jreisig24@wou.edu 88925
Primary Technician Contact jreisig24@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Reisig
Email

Public
Entered by Date Memo
Jordan Reisig Jul 02, 2025 08:49 AM 
Task reassigned to Jordan Reisig.
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Jordan Reisig Jul 02, 2025 08:49 AM 
Task reassigned to Jordan Reisig.
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Jordan Reisig Jul 02, 2025 08:49 AM 
I gave Jennifer admin perms on 20150784[Edit Inv]. John also 
went ahead and added her to the student financial 
aid duo group because that was the reason she 
couldn't log in.
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Jordan Reisig Jul 01, 2025 04:51 PM 
The user needs admin perms on 20150784[Edit Inv]  
Financial aid is open from 8am to 5pm tomorrow
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