Status changed from (1) Pending to (5) Completed

Task reassigned to David Kunz.

****This is an INCOMING email****

Hello, 

My laptop device number is: 20210765 

Best,

Breeze Potter (she/her/hers)

****This is an email****

Hello,

I verified in Adobe Creative Cloud that I'm signed 
in. When I click on Adobe pdf from there, it opens 
and still shows the "Sign In" in the upper right 
corner so something is not working as it should. I 
am remote today but available any time to do the 
reinstall. 

Best,

Breeze Potter (she/her/hers)

****This is an email****

On Wed, Jul 2, 2025 at 2:42 PM Breeze Potter 
 wrote:

Hello,

When I click the "Sign In" in the upper right, it 
does nothing (doesn't open a box / prompt or take 
me anywhere). When I click the "Sign in / Sign 
out" option from the "Help" menu in the top 
toolbar I receive the following message: 
image.png

I have waited and retried, but continue to get the 
same message. Is there some other way to sign in 
that I'm missing?

Best,

Breeze Potter (she/her/hers)

****This is an email****

On Wed, Jul 2, 2025 at 2:32 PM Breeze Potter 
 wrote:

Hello,

It doesn't show me signed in at all (says "Sign 
In" at the top right) but I don't recall ever 
having to sign in before.

Best,

Breeze Potter (she/her/hers)

****This is an email****

On Wed, Jul 2, 2025 at 2:25 PM Breeze Potter 
 wrote:

Hello,

I need to get my staff's timesheets submitted to 
HR before we close on Friday for the holiday but 
I've lost the ability to edit pdfs in Adobe: 

image.png
How can I get this access back quickly? Is there 
something I can download/update myself or will I 
need to stop by UCS for assistance? 

Breeze Potter (she/her/hers)
Associate Registrar | Office of the Registrar