Service Request Ticket

Service Request Information

CONTACT	Name	Landon-Hays, Melanie	Date	Aug 08, 2025 04:19 PM
	Department	College of Education	Phone	89223
	Location		Email	haysm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20250095 (opens in a new window)	Bldg/Room	SSC 223
	Service Tag		Description	Xerox C325 Color Multifunction Color Printer
	Serial No.	ZLR222428	Location	General Education Director's Office
	Model		Hostname
	Notes		Ink/Toner Refill
	Wired NIC	E8:4D:EC:13:D3:1D

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	kunzd@wou.edu

Entered by	Date	Memo
David Kunz			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Sep 03, 2025 02:56 PM	the printer is actually 20250095	Add Attachment
David Kunz	Aug 12, 2025 12:21 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
David Kunz	Aug 12, 2025 12:21 PM	The monitor and Copier have been setup and configured for Melanie	Add Attachment
David Kunz	Aug 11, 2025 03:21 PM	@ 10:30 Tuesday	Add Attachment
David Kunz	Aug 11, 2025 03:21 PM	Task reassigned to David Kunz.	Add Attachment
David Kunz	Aug 11, 2025 03:21 PM	David Kunz 3:05 PM (16 minutes ago) to haysm We can do it tomorrow. We will aim for 10:30 and let you know if that needs to change. Thanks, David	Add Attachment
David Kunz	Aug 11, 2025 03:06 PM	Task reassigned to UCS Tech.	Add Attachment
David Kunz	Aug 11, 2025 03:06 PM	In Tech Scheduling	Add Attachment
David Kunz	Aug 11, 2025 11:26 AM	Hi Melanie, Your printer and monitor are here at UCS. Are you available today for us to install these devices? Thanks, David	Add Attachment
Joanie Kinnaman	Aug 08, 2025 04:19 PM	location for this equipment will be Success Center Room 223 printer 20250093 monitor 20250094	Add Attachment