Service Request Ticket

Service Request Information

CONTACT	Name	Metzgar, Cori	Date	Sep 03, 2025 10:18 AM
	Department	Athletics	Phone	88312
	Location		Email	metzgarc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20250004 (opens in a new window)	Bldg/Room	STAD 102B
	Service Tag		Description	Dell Pro Slim Intel Core i5-14500 vPro (14 cores, up to 5.0GHz, 32GB Memory, 512GB SSD) tower
	Serial No.	88QHWB4	Location	student work station
	CPU	Unknown
	OS	Unknown	Software

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	lambertp@wou.edu	88003

Entered by	Date	Memo
Paul Lambert			Email Public
Entered by	Date	Memo
Paul Lambert	Sep 10, 2025 10:05 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Paul Lambert	Sep 10, 2025 10:05 AM	bottom right port is now active. internet works. computer is now migrated to lobo	Add Attachment
Dyllan Coons	Sep 10, 2025 08:07 AM	Task reassigned to Paul Lambert.	Add Attachment
Dyllan Coons	Sep 10, 2025 08:07 AM	This is in Cori's office. The port is not on, Port number 015A025, Need bottom left port turned on. So 3 ports in total. Reassigning to Paul	Add Attachment
Dyllan Coons	Sep 04, 2025 02:15 PM	Task reassigned to Dyllan Coons.	Add Attachment
Dyllan Coons	Sep 04, 2025 02:15 PM	Task reassigned to Dyllan Coons.	Add Attachment
Dyllan Coons	Sep 04, 2025 02:15 PM	Need to go down tomorrow with the Pinger between 7:30am - 2pm. I will do this -Dyllan	Add Attachment
Dyllan Coons	Sep 04, 2025 02:14 PM	This has been put in place, no internet though	Add Attachment
Dyllan Coons	Sep 04, 2025 09:10 AM	Contact changed from Alexa Amundson to Cori Metzgar.	Add Attachment
Dyllan Coons	Sep 04, 2025 09:08 AM	On imaging desk 3	Add Attachment
Joanie Kinnaman	Sep 03, 2025 10:18 AM	for student to use for inputting data	Add Attachment