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 WOU Policy & Procedures
 
Provision of Educational Auxiliary Aids
Policy Details

Issuing Department: Disability Services  
Subject: Provision of Educational Auxiliary Aids Latest Revision Date: February 01, 1998

    POLICY

    One of the functions of the Office of Disability Services (ODS)is to coordinate 
    the provision of educational auxiliary aids to enable students with disabilities
    to participate in the college's educational programs and activities. All new 
    students with disabilities are strongly encouraged to contact ODS prior to 
    coming to campus and are required to make an appointment with the Director of 
    Disability Services prior to requesting services. While such meetings can be 
    arranged at SOAR (Student Orientation, Advising, & Registration) in July, 
    during New Student Week in the fall, or at the student's earliest 
    opportunity to come to campus, it is to the student's advantage to meet with 
    the Director and request services as soon as possible if services are expected 
    on the first day of class.  Students returning to Western Oregon University are 
    responsible for initiating contact with the Disability Office to request 
    services needed.
    
    All requests for educational auxiliary aids (support services) for regularly 
    scheduled classes, must be requested in writing on the green support services 
    request form provided by ODS. The form must be completely filled out by the 
    student.  Because of the possibility of error, verbal requests for educational 
    auxiliary aids will not be accepted unless the Director determines an emergency 
    situation exists. If you are adding or dropping a class, complete the salmon 
    "Add/Drop" form. For campus events, meetings, sessions, etc., complete the pink 
    "Interpreter Request" form.  All requests are to be turned in to the Disability 
    Services secretary.
    
    If educational auxiliary aids are requested that are not regularly provided by 
    ODS, the office needs at least six weeks notice to ensure provisions of that 
    service.  This is true when providing books-on-tape through "Recording for the 
    Blind."  If you would like taped textbooks, ODS will need a copy of the syllabus
    listing the texts required six weeks prior to the beginning of class. We will 
    contact Recording for the Blind (RFB) regarding availability of taped texts.
    
    Registration is mandatory for students expecting to have educational auxiliary 
    aids on the first day of class.  Requests for educational auxiliary aids should 
    be made immediately after registration. This includes registration at SOAR.  If 
    written requests are not made immediately after registration, ODS cannot 
    guarantee that services will be available when requested, though all efforts 
    will be made to provide services as quickly as possible.  Students must 
    recognize that ODS receives a large number of requests from many students at 
    the same time and, thus, it may take one week or longer for ODS to schedule a 
    service provider.
    
    For requests for an educational auxiliary aid for an out of classroom activity 
    (lecture, club meeting, etc.), Disability Services requires a minimum of 48 
    hours advance notice.  However, educational auxiliary aids will be provided as 
    quickly as possible and will be dependent upon the availability of service 
    providers.
    
    It is your responsibility to notify the director's secretary in the Disability
    Office if you will not be attending a class meeting, event, etc., for which you
    have requested an interpreter or a notetaker. (See the ODS "No Show Policy") 
    Interpreters/Notetakers will wait outside the classroom for you to arrive. If 
    you are late, they will wait 10 minutes each hour of class time (15 minutes for 
    1-1/2 hour class). If you do not show by the specified waiting time, the 
    interpreter/notetaker will leave.
    
    Any problems with the provision of educational auxiliary aid, including service 
    providers failing to show up or perform duties adequately, must be reported 
    immediately by the student with disabilities to the Director of ODS.  However, 
    the quickest and most effective way to solve a problem is for the student to 
    communicate directly with the service provider.  In addition, ODS will monitor 
    the provisions of educational auxiliary aids through direct contact with 
    student users, service providers, and the faculty and staff involved.
    
    

    PURPOSE

    Provision of Educational Auxiliary Aids for Students at Western.
    
    
    

    PROCEDURES

    In order to implement this policy, the Disability Office follows these 
    procedures:
    
    1. ODS initiates contact with all disabled students who so identify themselves 
       who are new to Western Oregon University.
    
    	a. When Students apply to Western Oregon University, the Admissions 
                application allows them to indicate it they are disabled and wish 
                services of any type.
    	
    	b. When such information is received by the Admission's Office, it is 
    	   immediately forwarded to ODS.
    
    	c. ODS then writes a personal letter to the student welcoming him/her 
                to campus, including information about the ODS, a copy of the 
                Policy of Provision of Educational Auxiliary Aids, and the 
                Disability's brochure.
    
    2. During SOAR, which occurs in July of each year, and New Student Week, which 
       occurs in September just prior to the beginning of school, ODS offers 
       orientation and information sessions specifically geared to disabled 
       students.  Notification of SOAR and New Student Week are sent to all new 
       students who have been admitted to Western Oregon University for the 
       coming year.  The times and locations of the events specifically for dialed 
       students are printed in the general schedule.
    
    3. The Director for ODS meets with each new disabled student who has been 
       identified. Such a meeting should occur in conjunction with SOAR or at the 
       earliest date that the student can come to campus if services are expected 
       on the first day of class.  The means by which a student requests educational
       auxiliary aids, the necessity of pre-registration, and other important 
       information will be provided to the students again at this time.
    
    4. Students returning to Western Oregon University are responsible for 
       initiating contact with the ODS.  Continuing students must pre-register for 
       classes for the upcoming term if they expect to have services by the first 
       day of classes.  Preregistration is widely publicized to students and is 
       open to all continuing students.
    
    5. Once the completed request form for educational auxiliary aids has been 
       submitted, ODS will begin to schedule services.
    
    6. The ODS notifies and informs the campus of its existence in the following ways:
    
    	a. The location and telephone number of the office are listed in the 
                campus telephone directory and the university's catalog. Further, 
    	   organizational charts of the campus administration, which are 
    	   distributed in various ways across campus, represent the ODS as 
                being part of the Division of Student Affairs & Enrollment 
                Management which reports to the President.
    
    	b. Handouts explaining the process for requesting services through 
                ODS are readily available in the Disability Office and are handed 
                out at SOAR, New Student Week, and other appropriate times.
    
    	c. The Director of ODS periodically goes to faculty meetings 
                throughout the campus to inform faculty about the office and the 
                services provided.  Faculty are encouraged to refer students in 
                their classes who may not be utilizing the office.
    
    	d. Disabled students who have made themselves known to the university 
                are informed verbally and by policy handouts of the policies of the 
                Disability Office.
    
    7. ODS will immediately investigate any reports of service providers not 
       performing their duties adequately.  Appropriate steps will be taken to 
       rectify any problems which are found.
    
    8. ODS maintains a log that identifies students requesting educational auxiliary
       aids from the office, the course or other educational activity for which the 
       aid is requested, the assigned provider of the educational auxiliary aid, 
       the date of dates the aid is needed, and the date on which the educational 
       auxiliary aid was initially provided.
    
    9. In the absence of the Director of ODS, primary responsibility for 
       coordinating the provision of educational auxiliary aids will remain with 
       an office staff member appointed by the Director during short absences and 
       with a staff member appointed by the Vice President for Student Affairs & 
       Enrollment Management during long absences.
    
    TIME LINES
    
    1. Student requests are received in writing and date stamped.
    
    2. A minimum of five days to two weeks are required for scheduling service 
       providers. PLEASE NOTE THAT DURING BUSY TIMES, SUCH AS THE BEGINNING OF A 
       TERM, THE SCHEDULING OF SERVICE PROVIDERS MAY TAKE EVEN LONGER THAN TWO 
       WEEKS, AS IT MAY BE NECESSARY TO RECRUIT AND HIRE ADDITIONAL SERVICE 
       PROVIDERS.  Therefore, late requests for services may result in delayed 
       provision of services.  This is especially critical during fall term.
    
    3. Services are available at requested time (except in cases of unexpected 
       occurrences or emergencies) if written requests are made according to 
       above procedures. 
    
    
    

    AUTHORITY

    Vice President for Student Affairs and Enrollment Management
    
    
    

    APPROVAL

    Office of Disability Services (ODS).
    
    

A hard copy of this document is always available in the office of Human Resources.
Use the following URL to hyperlink to this policy: "http://www.wou.edu/policy/82"

 Western Oregon University Contact Information
Last Updated: 15FEB2005
swartzer@wou.edu