Service Request Ticket - # 14308

Service Request Information

CONTACT Name Bersani, Hank   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2006 01:26 PM
Department Deaf Studies and Professional Studies Phone 88687
Location Email bersanh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020757[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 6CW4X21 Description Dimension 4600, P4-2.80GHz
Serial No. 6CW4X21 Location In for DBAN

CPU Pentium 4-2.80Ghz


OS Software Microsoft Office XP Pro from P0043047 upgraded to MS Office Pro 2003 from P0054423, Filemaker Pro 7 from P0049368 transfer to W#20070171

Wired NIC 00:07:E9:6A:06:79

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 16, 2006 04:56 PM 
Synching now
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Joe Crowe Mar 16, 2006 04:12 PM 
I've given access to TRI...I need to setup an O
drive for him
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Jonathan Guillen Mar 16, 2006 01:27 PM 
He needs access to TRI Common files on his I 
Drive. Also, he says that before the migration he 
was able to sync his online calendar with his 
PocketPC and is no longer able to; needs some 
help figuring out how.
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