Inventory Info - Edit #20020757

Equipment Info

WOU # Department
Serial # Building
Description Room
Manufacturer Location
Type of Equipment Maint. index Service Cost
Warranty Date: Funding Type
Service Tag Removed
Last Modified 01-30-2008 By: bwitt

History

Department Building Room Location Maint. Index Date Changed Modified by
Special Education SSC 233 Hank Bersani DOE905 SPED INV MAY
Special Education TODD 235 Hank Bersani 10-23-2007 03:09 PM
Special Education SSC 159 Hank Bersani 07-20-2005 12:51 PM

Computer Details

Hardware
CPU Pentium 4-2.80Ghz
Hard Drive 60 GB (Ultra ATA/100 7200RPM)
RAM
Size 512 MB
Type DDR SDRAM at 333MHz
Configuration 1 DIMM
DRIVES
CD Yes
DVD Yes
CD-RW Yes
BluRay
SD Card Reader
NIC
Wired Address 00:07:E9:6A:06:79
VIDEO
Size 64 MB
Model GeForce4 MX w/ TV-Out
Manufacturer Nvidia
OTHER
Accessories Altec Lansing ADA215 speakers
Guid {}
Software
OS - Purchased Windows XP Pro
OS - Installed
MS Office MS Office XP Pro
Duo Installed No
Bundled Software
Additional Software Microsoft Office XP Pro from P0043047 upgraded to MS Office Pro 2003 from P0054423, Filemaker Pro 7 from P0049368 transfer to W#20070171

Service Requests

Service ID Contact Primary Tech Date Status Description
14308 Bersani, Hank Joe Crowe MAR-16-2006 (5) Completed User needs additional I: Drive access and is having problems syncing his calendar with his PocketPC.
17780 Bersani, Hank Michael Orr NOV-08-2006 (5) Completed When logs onto his computer all his drives are gone. Generic host process, Memory cannot be read is the error
17932 Bersani, Hank Ronni Luchterhand NOV-16-2006 (5) Completed getting generic host error message when he rebooted computer after updates.
18044 Bersani, Hank Ronni Luchterhand NOV-21-2006 (5) Completed Generic Host error. Memory could not be read. Cannot get into e-mail, and all his drives are missing, Froze
19215 Bersani, Hank Brian Smith FEB-07-2007 (5) Completed Gets generic host error when he shuts down or starts up his computer.
19539 Bersani, Hank Brian Smith FEB-28-2007 (5) Completed no starter buttons under 'start' menu.
19734 Merriman, Beverly Tricia Flaherty MAR-13-2007 (5) Completed A question about the Replacement of 5 year old computers.
20462 Bersani, Hank Joe Crowe APR-24-2007 (5) Completed When he adds addresses to the TO list in Outlook he gets messages saying 'Unable to conncet to add book'
21412 Merriman, Beverly Audrey Sundkvist JUL-11-2007 (5) Completed ED needs arrangements to have 2 computers moved ON Mon. the 23rd.
21986 Bersani, Hank Myron Hoeckle (Student) SEP-05-2007 (5) Completed He is not able to remote desktop into the terminal server. ...
22724 Bersani, Hank Self Resolved OCT-15-2007 (5) Completed User unable to save Power Point 2007 presentations as an earlier version in PP 2003 - Policy error.
23791 Bersani, Hank Myron Hoeckle (Student) JAN-03-2008 (5) Completed In Outlook when he tries to open or create a new email he gets an error message.
23912 Bersani, Hank Christian Mendez JAN-09-2008 (5) Completed When using Outlook his machine crashes : Unable to display folder, other app closed unexpectedly

Purchase Details

Purchase Order # P0043047 Purchase Date 09-JUN-03
Invoice # 2002-0541 Received Date 17-JUN-03