Service Request Ticket - # 19215

Service Request Information

CONTACT Name Bersani, Hank   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2007 09:05 AM
Department Deaf Studies and Professional Studies Phone 88687
Location Email bersanh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020757[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 6CW4X21 Description Dimension 4600, P4-2.80GHz
Serial No. 6CW4X21 Location In for DBAN

CPU Pentium 4-2.80Ghz


OS Software Microsoft Office XP Pro from P0043047 upgraded to MS Office Pro 2003 from P0054423, Filemaker Pro 7 from P0049368 transfer to W#20070171

Wired NIC 00:07:E9:6A:06:79

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 07, 2007 01:47 PM 
ran svc remotely. Hopefully this fixed it.
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Brian Smith Feb 07, 2007 01:45 PM 
Task reassigned to Brian Smith.
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Audrey Macken Feb 07, 2007 09:08 AM 
He can eventually get into his computer and is 
able to shut it down, but he thought we should be 
aware of the error he is getting.
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