Service Request Ticket - # 21986

Service Request Information

CONTACT Name Bersani, Hank   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2007 01:30 PM
Department Deaf Studies and Professional Studies Phone 88687
Location Email bersanh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020757[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 6CW4X21 Description Dimension 4600, P4-2.80GHz
Serial No. 6CW4X21 Location In for DBAN

CPU Pentium 4-2.80Ghz


OS Software Microsoft Office XP Pro from P0043047 upgraded to MS Office Pro 2003 from P0054423, Filemaker Pro 7 from P0049368 transfer to W#20070171

Wired NIC 00:07:E9:6A:06:79

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Joe Crowe Sep 05, 2007 02:25 PM 
Task reassigned to Myron Hoeckle.
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Courtney Wehner Sep 05, 2007 01:33 PM 
He is now located in ED 233. He said that he used 
to have an icon of it, and it is no longer there. 
I walked him through the process of remoting in 
by going to Accessories-Communications- and then 
the Remote Desktop Connections is not shown as an 
option. He needs help finding another route. He 
will be in his office till 3:30p today and then 
back tomorrow morning.
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