Service Request Ticket - # 22724

Service Request Information

CONTACT Name Bersani, Hank   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2007 09:57 AM
Department Deaf Studies and Professional Studies Phone 88687
Location Email bersanh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020757[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 6CW4X21 Description Dimension 4600, P4-2.80GHz
Serial No. 6CW4X21 Location In for DBAN

CPU Pentium 4-2.80Ghz


OS Software Microsoft Office XP Pro from P0043047 upgraded to MS Office Pro 2003 from P0054423, Filemaker Pro 7 from P0049368 transfer to W#20070171

Wired NIC 00:07:E9:6A:06:79

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Oct 22, 2007 02:29 PM 
He said he "downloaded a patch" which I am
guessing is the Microsoft converter pack. He said
the PPs open now.
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Audrey Sundkvist Oct 19, 2007 02:13 PM 
http://support.microsoft.com/kb/938810

Also in Taco.
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Brad Dougherty Oct 19, 2007 09:35 AM 
Called and left a VM requesting availability info.
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Brian Witt Oct 15, 2007 04:22 PM 
Called...didn't leave VM
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Myron Hoeckle (Student) Oct 15, 2007 10:38 AM 
called left a vm asking for the policy error or
times available.
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