Service Request Ticket - # 17780

Service Request Information

CONTACT Name Bersani, Hank   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2006 10:11 AM
Department Deaf Studies and Professional Studies Phone 88687
Location Email bersanh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020757[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 6CW4X21 Description Dimension 4600, P4-2.80GHz
Serial No. 6CW4X21 Location In for DBAN

CPU Pentium 4-2.80Ghz


OS Software Microsoft Office XP Pro from P0043047 upgraded to MS Office Pro 2003 from P0054423, Filemaker Pro 7 from P0049368 transfer to W#20070171

Wired NIC 00:07:E9:6A:06:79

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Nov 09, 2006 05:21 PM 
Task reassigned to Michael Orr.
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Michael Orr Nov 09, 2006 05:21 PM 
Went over, he was having the svchost error as
well. Ran Joe's script, updated, seems to be
working fine. Closing ticket.
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Ronni Luchterhand Nov 09, 2006 09:14 AM 
called, left vm for availability
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Courtney Wehner Nov 08, 2006 10:11 AM 
He is in 143. He will be around all day.
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