Service Request Ticket - # 21412

Service Request Ticket - # 21412

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Service Request Information

CONTACT	Name	Merriman, Beverly	Date	Jul 11, 2007 12:04 PM
	Department	Deaf Studies and Professional Studies	Phone	88261
	Location		Email	merrimab@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20020757 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	6CW4X21	Description	Dimension 4600, P4-2.80GHz
	Serial No.	6CW4X21	Location	In for DBAN
	CPU	Pentium 4-2.80Ghz
	OS		Software	Microsoft Office XP Pro from P0043047 upgraded to MS Office Pro 2003 from P0054423, Filemaker Pro 7 from P0049368 transfer to W#20070171
	Wired NIC	00:07:E9:6A:06:79

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	asundkv@wou.edu	88925

Tracking

Entered by	Date	Memo
Audrey Sundkvist			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Jul 23, 2007 03:48 PM	Task reassigned to Audrey Sundkvist.	Add Attachment
Audrey Sundkvist	Jul 23, 2007 03:48 PM	Move done. The computer in 234 had already been set up (it is CM Hall's). CM wasn't there and won't be back for 7 weeks, so I will make a note to try and contact her then, so that we can be sure the computer is set up and working properly.	Add Attachment
Jonathan Guillen	Jul 20, 2007 01:07 PM	User called back. Physical plant is coming around noon to move desks, but Beverly said that any time is fine.	Add Attachment
Audrey Sundkvist	Jul 18, 2007 12:15 PM	I called Beverly and let her know that we plan on doing this Monday, the 23rd, for them. I mentioned we'll call her on the 23rd to set up the exact time for the move, or she can call us and let us know a timeframe.	Add Attachment
Brian Witt	Jul 18, 2007 11:06 AM	There is a Machine in 234 that needs to be moved to 143A as well.	Add Attachment
Courtney Wehner	Jul 18, 2007 08:27 AM	She called back and said that she just wanted to make sure that this was going to get done. She didn't know if she was going to get a confirmation on this before it was done.	Add Attachment
Christian Mendez	Jul 11, 2007 12:05 PM	**This is an email** Hi! I have a faculty member moving out of a downstairs office to an upstairs office on July 18th. Can we make arrangements to have his computer hooked up in his new office on the 23rd. Hank Bersani is moving from ED 143 to ED 233 and the computer he is moving has the wou# 20020757. Or better yet.....if he is on the list to replace his computer this fiscal year....can we just install a new computer in his new office for him? (probably not, huh, ....but I thought I'd ask just in case!). thanks, Beverly Beverly Merriman - Administrative Assistant Western Oregon University Special Ed. Division - ED 220 345 N. Monmouth Avenue Monmouth, OR 97361 Ph:503-...Fax: 503-838-8228	Add Attachment