Service Request Ticket - # 16706

Service Request Information

CONTACT Name Ward, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2006 01:11 PM
Department Natural Science Division Phone 88443
Location Email wardm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040656[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 31T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, transfer from 2000670(Adobe Acrobat 5.0 license from P0035439 and Maple 9 Academic Upgrade 7 to 9 from P0046796),

Wired NIC 00:11:43:BB:14:68

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 20, 2006 09:43 AM 
done
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UCS Tech Sep 20, 2006 09:23 AM 
Task reassigned to Brian Smith.
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Brian Smith Sep 20, 2006 09:22 AM 
going to go take a look
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Courtney Wehner Sep 18, 2006 04:03 PM 
He called back and said that he will be back in 
tomorrow. He has a meeting till 11am so if he is 
not in his office when you go to help him he said 
that he will be on the 3rd floor in one of the 
meeting rooms. He said you can go there to get 
him. He wants to be there to tell you what the 
problem is. Thanks
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Brian Smith Sep 18, 2006 08:57 AM 
called and left a voicemail asking for some times 
that he may be available dameware did not work
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Audrey Macken Sep 15, 2006 01:13 PM 
'No active mixer devices available' is the 
message he gets when he clicks on the volume 
control.
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