Inventory Info - Edit #20040656

Equipment Info

WOU # Department
Serial # Building
Description Room
Manufacturer Location
Type of Equipment Maint. index Service Cost
Warranty Date: Funding Type
Service Tag Removed
This WOU# has been PDRed. Only an admin can edit it. Last Modified 10-10-2013 By: spettigrew12

History

Department Building Room Location Maint. Index Date Changed Modified by
Natural Science/Math AA 205 Mike Ward (GFA 2005 Dist.) NSM902 NEW
PDR OFF 07-18-2011 11:01 AM nhigginbotham09
PDR OFF 207 PDR NSM902 07-18-2011 11:01 AM nhigginbotham09
Natural Science/Math MNB 120 Mike Ward (GFA 2005 Dist.) NSM902 09-04-2008 04:04 PM flahert
Natural Science/Math MNB 120 Mike Ward (GFA 2005 Dist.) NSM902 NEW 09-04-2008 04:03 PM flahert
UNKNOWN UNK UNK (GFA March 2005 Dist.) 06-22-2005 01:31 PM
03-22-2005 11:44 AM

Computer Details

Hardware
CPU Pentium 4-3.2GHz
Hard Drive 80GB (Serial ATA Hard Drive)
RAM
Size 1 GB
Type Unknown
Configuration 2X512MB DIMMs
DRIVES
CD No
DVD Yes
CD-RW Yes
BluRay No
SD Card Reader No
NIC
Wired Address 00:11:43:BB:14:68
VIDEO
Size 64 MB
Model Unknown
Manufacturer ATI
OTHER
Accessories speakers, 128MB USB 2.0 memory key
Guid {}
Software
OS - Purchased Windows XP Pro
OS - Installed Unknown
MS Office MS Office Pro 2003
Duo Installed No
Bundled Software
Additional Software MS Office PRO 2003 from P0051751, transfer from 2000670(Adobe Acrobat 5.0 license from P0035439 and Maple 9 Academic Upgrade 7 to 9 from P0046796),

Service Requests

Service ID Contact Primary Tech Date Status Description
14710 Ward, Michael Joe Crowe APR-11-2006 (5) Completed He cannot access his address book through Communications Express. The error says 'Times Out'
16706 Ward, Michael Brian Smith SEP-15-2006 (5) Completed Is having problem with sound.
17009 Ward, Michael Joe Crowe SEP-28-2006 (5) Completed He is running Maple from remote desktop. When trying to print something from Maple his printer doesn't show
17531 Ward, Michael Joe Crowe OCT-26-2006 (5) Completed Unable to print from Maple. On a remote desktop. Needs ASAP
18388 Ward, Michael Brian Smith DEC-14-2006 (5) Completed He cannot remote desktop from his computer. He was able to jsut the other day
19640 Ward, Michael Michael Orr MAR-07-2007 (5) Completed Question about spam manager.
20128 Ward, Michael Brad Dougherty APR-05-2007 (5) Completed Quicktime moveis that were made for him but he cannot play them on his computer.
20591 Ward, Michael Michael Orr MAY-03-2007 (5) Completed User unable to log into terminal servers: 'User not in group.'
22245 Ward, Michael Joe Crowe SEP-20-2007 (5) Completed Connectivity issues with terminal servers.
23011 Ward, Michael Joe Crowe NOV-01-2007 (5) Completed Class folder set up
24519 Ward, Michael Brian Berkley FEB-14-2008 (5) Completed Needs software from online math journal
27546 Ward, Michael Stanley Ratcliff SEP-11-2008 (5) Completed He doesnt have any sound from the speakers
28304 Ward, Michael Stanley Ratcliff OCT-08-2008 (5) Completed Not able to gloin to the terminal server.
30087 Ward, Michael Cinthya Mendez-Garcia JAN-26-2009 (5) Completed start toolbar does not show up.
30094 Ward, Michael Brian Berkley JAN-26-2009 (5) Completed several issues with his office desktop
30262 Ward, Michael Audrey Sundkvist FEB-02-2009 (5) Completed unable to save documents
30666 Ward, Michael Brad Dougherty FEB-20-2009 (5) Completed backup copies needed file: K:\Math\Wards Graders\252 Grader copy W09.xls
31618 Ward, Michael Lance Jewett APR-13-2009 (5) Completed Sophos shield icon is missing
31620 Ward, Michael Jordan Colton APR-13-2009 (5) Completed Sophos icon keeps disapearing, tried to reinstall, isn't really working
31691 Ward, Michael Brad Dougherty APR-16-2009 (5) Completed He needs all the back ups of his H drive.
39867 Ward, Michael Brian Berkley OCT-12-2010 (5) Completed Deliver and Setup: Logitech WebCam Pro 9000 for Mike Ward in Math Dept. MNB120 order#5196
42842 Ward, Michael Brian Berkley MAY-20-2011 (5) Completed possible virus

Purchase Details

Purchase Order # P0051729 Purchase Date 08-MAR-05
Invoice # 2004-0478 Received Date 16-MAR-05