Service Request Ticket - # 20128

Service Request Information

CONTACT Name Ward, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2007 01:02 PM
Department Natural Science Division Phone 88443
Location Email wardm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040656[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 31T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, transfer from 2000670(Adobe Acrobat 5.0 license from P0035439 and Maple 9 Academic Upgrade 7 to 9 from P0046796),

Wired NIC 00:11:43:BB:14:68

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 06, 2007 01:13 PM 
I messed with the video and I could get it to play
but it didn't have any audio.

I called and left him a message letting him know
that I believe the video does not contain any
audio tracks.
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Brad Dougherty Apr 06, 2007 11:59 AM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Apr 05, 2007 01:03 PM 
The Tech Resource Center made these movies for 
him and he talked to them. They could not figure 
out what was wrong and told him to call us. He 
will be in his office today till 2p. and tomorrow 
in the morning.
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