Service Request Ticket - # 30087

Service Request Information

CONTACT Name Ward, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2009 08:11 AM
Department Natural Science Division Phone 88443
Location Email wardm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040656[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 31T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, transfer from 2000670(Adobe Acrobat 5.0 license from P0035439 and Maple 9 Academic Upgrade 7 to 9 from P0046796),

Wired NIC 00:11:43:BB:14:68

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact cimende@wou.edu 88069

Tracking

Entered by Date Memo
Cinthya Mendez-Garcia
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Jan 26, 2009 08:21 AM 
Task reassigned to Cinthya Mendez-Garcia.
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Cinthya Mendez-Garcia Jan 26, 2009 08:21 AM 
says he fixed it, says he apparently did not drag 
it up,it was hiding. 

changing status to completed
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Cinthya Mendez-Garcia Jan 26, 2009 08:13 AM 
says he tried rebooting his machine about 3 times 
and everytime he logs in the whole task bar on 
the bottom is gone.
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Cinthya Mendez-Garcia Jan 26, 2009 08:12 AM 
available hours: 
today until 11am

office hour at 2pm today, says the math faculty 
can let someone in his office if he is not there.
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