Service Request Ticket - # 30262

Service Request Information

CONTACT Name Ward, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2009 09:23 AM
Department Natural Science Division Phone 88443
Location Email wardm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040656[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 31T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, transfer from 2000670(Adobe Acrobat 5.0 license from P0035439 and Maple 9 Academic Upgrade 7 to 9 from P0046796),

Wired NIC 00:11:43:BB:14:68

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 04, 2009 02:15 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Feb 04, 2009 02:15 PM 
This is a known issue. Documents are still being
saved. I let Michael know.
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Cinthya Mendez-Garcia Feb 02, 2009 09:40 AM 
****This is an email****
WOU #20040656[Edit Inv]
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Cinthya Mendez-Garcia Feb 02, 2009 09:28 AM 
I replied to his email asking him to provide the 
WOU# of his machine.
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Cinthya Mendez-Garcia Feb 02, 2009 09:23 AM 
****This is an email****
I am unable to save Word documents on certain 
subfolders on the H drive.  The error message 
reads "The save failed due to out of memory or 
disk space."  I saved Excel and other types of 
documents without difficulty.  

I have tried restarting my computer.
Michael B. Ward, Professor 
Department of Mathematics 
Western Oregon University 
Monmouth, OR  97361 
503.838.8443
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