Service Request Ticket - # 27546

Service Request Information

CONTACT Name Ward, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2008 02:06 PM
Department Natural Science Division Phone 88443
Location Email wardm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040656[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 31T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, transfer from 2000670(Adobe Acrobat 5.0 license from P0035439 and Maple 9 Academic Upgrade 7 to 9 from P0046796),

Wired NIC 00:11:43:BB:14:68


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Sep 11, 2008 03:35 PM
Fuse in the sub woofer was out so i reinserted it
and the speakers worked.
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Stanley Ratcliff Sep 11, 2008 02:39 PM
Task reassigned to Stanley Ratcliff.
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Christian Mendez Sep 11, 2008 02:08 PM
Altek speakers.

He has not gotten them to work since they were 
moved. This is the first time he has used the 
computer and he is getting no sound. Everything 
is plugged in correctly he thinks.

He is located in Math and Nursing 120
still has 88443 as his extension.
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