Service Request Ticket

Service Request Information

CONTACT	Name	Ward, Michael	Date	Apr 16, 2009 05:00 PM
	Department	Natural Science Division	Phone	88443
	Location		Email	wardm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040656 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
	Serial No.	31T8Z61	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office PRO 2003 from P0051751, transfer from 2000670(Adobe Acrobat 5.0 license from P0035439 and Maple 9 Academic Upgrade 7 to 9 from P0046796),
	Wired NIC	00:11:43:BB:14:68

TECHS	Submitted by	Richard Rogers	Contact	rrogers@wou.edu	88925
	Primary Technician		Contact	dougherb@wou.edu	88925

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Brad Dougherty	Apr 20, 2009 01:46 PM	Task reassigned to Brad Dougherty.	Add Attachment
Brad Dougherty	Apr 20, 2009 01:46 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brad Dougherty	Apr 20, 2009 01:46 PM	Restored. Contacted him.	Add Attachment
Brad Dougherty	Apr 20, 2009 12:26 PM	Restoring the file.	Add Attachment
Brian Berkley	Apr 16, 2009 05:20 PM	Task reassigned to Network Support.	Add Attachment
Richard Rogers	Apr 16, 2009 05:00 PM	**This is an email** I need all the backups that you have of H:\MyDocumentsHDrive\CurrentCourses\280Spring2009 \280RosterS09.xls that were backed-up between Friday, 10 Apr 2009, 5:30PM and Monday, 13 Apr 2009, 8AM. Computer number 20040656 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Michael B. Ward, Professor Department of Mathematics Western Oregon University Monmouth, OR 97361 503.838.8443 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Never attribute to malice that which can adequately be explained by stupidity." wardm@wou.edu	Add Attachment