Service Request Ticket - # 19640

Service Request Information

CONTACT Name Ward, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2007 12:14 PM
Department Natural Science Division Phone 88443
Location Email wardm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040656[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 31T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, transfer from 2000670(Adobe Acrobat 5.0 license from P0035439 and Maple 9 Academic Upgrade 7 to 9 from P0046796),

Wired NIC 00:11:43:BB:14:68

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 07, 2007 12:43 PM 
Task reassigned to Michael Orr.
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Michael Orr Mar 07, 2007 12:43 PM 
He was trying to log in using his full email
address rather than just the part before the @
symbol. Problem resolved.

However, the security certificate for the
puremessgae site has expired and needs to be
updated or there will still be error messages
whenever anyone tries to go there.
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Audrey Macken Mar 07, 2007 12:14 PM 
****This is an email****

I want to see if some e-mails that a student has 
tried repeatedly to send are being quarantined. 
When I go to http://www.wou.edu/spam-manager 
there is no link to request a password. What do I 
do?

Mike Ward
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Audrey Macken Mar 07, 2007 12:14 PM 
****This is an email****
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