Service Request Ticket - # 39867

Service Request Information

CONTACT Name Ward, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2010 01:12 PM
Department Natural Science Division Phone 88443
Location Email wardm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040656[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 31T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, transfer from 2000670(Adobe Acrobat 5.0 license from P0035439 and Maple 9 Academic Upgrade 7 to 9 from P0046796),

Wired NIC 00:11:43:BB:14:68


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Oct 15, 2010 11:31 AM
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 15, 2010 11:31 AM
Done.
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Brian Berkley Oct 15, 2010 10:05 AM
****This is an email****
Mike,

I have to make a service call at 1030, and should
be done before 11, will you be in your office for
me to come by and install this webcam?

Thanks,
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Brian Berkley Oct 15, 2010 10:04 AM
Task reassigned to Brian Berkley.
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Teresa Hutchinson Oct 15, 2010 08:22 AM
He called back to say that he's available today 
from 9:00 a.m. to noon and again from 3:00 to 
4:00.  This schedule is the same for Monday the 
18th.  If those dates do not work he asked that 
you look at his webpage through the Math 
Department which has all of his available office 
hours.
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Gabriel Thrash Oct 14, 2010 12:13 PM
called and left vmail.
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Tricia Flaherty Oct 12, 2010 01:12 PM
This is on shelf between my desk and restroom 
with invoice
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