Service Request Ticket - # 21366

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2007 01:31 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020562[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. JH3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:47

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 06, 2007 01:55 PM 
Task reassigned to Michael Orr.
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Michael Orr Jul 06, 2007 01:54 PM 
Network cable was plugged into the wrong network
jack. moved it to another port on the jack and it
worked fine. closing ticket.
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Michael Orr Jul 06, 2007 01:43 PM 
Heading up to see if we can resolve this.
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Audrey Macken Jul 06, 2007 01:42 PM 
She was on the phone when Mike called, she will 
be in the rest of the afternoon.
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Michael Orr Jul 06, 2007 01:36 PM 
Called and left a vm asking when I could come by
and take a look at this.
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Brad Dougherty Jul 06, 2007 01:36 PM 
Calling her
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Audrey Macken Jul 06, 2007 01:32 PM 
She tried to log on to this computer, but got a 
message saying 'Mash domain not available'. It is 
the only one she is having an issue with. The 
computer is located in APS 501.
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