Inventory Info - Edit #20020562

Equipment Info

WOU # Department
Serial # Building
Description Room
Manufacturer Location
Type of Equipment Maint. index Service Cost
Warranty Date: Funding Type
Service Tag Removed
This WOU# has been PDRed. Only an admin can edit it. Last Modified 09-24-2013 By: spettigrew12

History

Department Building Room Location Maint. Index Date Changed Modified by
Multicultural Student Services and Programs APSC 501 Not GFA eligable was Student Tech Library PRO911
PDR ITC 007 Not GFA eligable was Student Tech Library Not GFA replaceable 04-20-2010 11:56 AM ljewett06
Multicultural Student Services and Programs APSC 501 Not GFA eligable was Student Tech Library Not GFA replaceable 10-30-2008 11:09 AM flahert
Multicultural Student Services and Programs APSC 501 Not GFA eligable 04-26-2007 04:29 PM
Student Tech HL REF REF-09 04-26-2007 04:29 PM

Computer Details

Hardware
CPU Pentium 4-2.53GHz
Hard Drive 30GB (Ultra ATA/100 7200RPM)
RAM
Size 256 mb
Type DDR SDRAM at 333MHz
Configuration
DRIVES
CD No
DVD Yes
CD-RW Yes
BluRay No
SD Card Reader No
NIC
Wired Address 00:07:E9:7E:56:47
VIDEO
Size 64 MB
Model GeForce4 MX w/ TV-Out
Manufacturer Nvidia
OTHER
Accessories
Guid {}
Software
OS - Purchased Windows XP Pro
OS - Installed Unknown
MS Office MS Office XP Pro
Duo Installed No
Bundled Software
Additional Software

Service Requests

Service ID Contact Primary Tech Date Status Description
20808 Hernandez-Hunter, Anna Brian Witt MAY-21-2007 (5) Completed Computers were delivered about a month ago, still not working.
21366 K-Hinds, Mona Michael Orr JUL-06-2007 (5) Completed Mash not available.
21690 K-Hinds, Mona Michael Orr AUG-08-2007 (5) Completed I am having trouble setting up the printer to this computer: 20020562
22368 Hernandez-Hunter, Anna Audrey Sundkvist SEP-25-2007 (5) Completed requesting access to serivce files for new employee
22370 Smith, Lauren Joe Crowe SEP-26-2007 (5) Completed She is getting an error message after she logs in that will appear on her desktop
22371 Smith, Lauren Joe Crowe SEP-26-2007 (5) Completed She says that she needs to have the Z: added to the list of drives she has access for on her computer.
22395 Smith, Lauren Joe Crowe SEP-26-2007 (5) Completed Can send email but can't recieve...
22546 Smith, Lauren Joe Crowe OCT-03-2007 (5) Completed She was writing a large document in email and it timed her out.
22704 Smith, Lauren Brian Witt OCT-12-2007 (5) Completed She has never received any All Fac/Staff emails.
22705 Smith, Lauren Brian Witt OCT-12-2007 (5) Completed She wants to know how she can view other people's calendars...
22977 Smith, Lauren Self Resolved OCT-30-2007 (5) Completed Document not showing most recent version...
24047 Smith, Lauren Self Resolved JAN-15-2008 (5) Completed Import to Pulisher but deletes picture
24322 Smith, Lauren Brian Berkley FEB-01-2008 (5) Completed She needs Digital Store Front installed on 2 machines in AP 501
24436 Smith, Lauren Brian Witt FEB-08-2008 (5) Completed Her machine is not showing the I: Drive
24895 Smith, Lauren Stewart Gilbert MAR-12-2008 (5) Completed She would like to Edit Multi cultural student services website. Cannot make edits
25032 Smith, Lauren Audrey Sundkvist MAR-24-2008 (5) Completed Her machine is not booting up. Stuck at DELL screen
28615 Smith, Lauren Self Resolved OCT-22-2008 (5) Completed Unable to view coworker calendars through Outlook.
28616 Smith, Lauren Brian Berkley OCT-22-2008 (5) Completed Wants to know how to send text messages from her email to other's phones
29133 Smith, Lauren Stanley Ratcliff NOV-20-2008 (5) Completed She is trying to install new fonts but needs them on Remote Desktop
36702 Swain, Yokiko Nathan Higginbotham MAR-08-2010 (5) Completed had a virus that was fixed, but now applications cannot be found

Purchase Details

Purchase Order # P0042615 Purchase Date 12-MAY-03
Invoice # 2002-0485 Received Date 22-MAY-03