Service Request Ticket - # 22371

Service Request Information

CONTACT Name Smith, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2007 08:15 AM
Department Phone 88834
Location Email smithl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20020562[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. JH3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:47


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Sep 26, 2007 04:07 PM
Task reassigned to Joe Crowe.
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Joan Guralnick Sep 26, 2007 09:53 AM
****This is an email****
Dear Help Desk,
1)Please help us to get access to the MSSP files, 
I Drive to Lauren Smith.  She is the new 
Educational Advisor in MSSP.  Her user name is: 
smithl 
She also needs to have administrative rights for 
computer #20020562[Edit Inv]
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2) Please give access to student Antonio Ramos, 
user name: aramoshernandez06, to the shared 
drived, Clubs, MSU files.
3) We are checking up on task 22109 to find out 
when the new student access requests will be able 
to access files?
thank you,
mona
503-838-8424
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Courtney Wehner Sep 26, 2007 08:16 AM
She will ve in her office in all day except 
between 9a and 10a.
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Courtney Wehner Sep 26, 2007 08:16 AM
She needs access to MSSP folder and OnTrack 
folder located on the Z:
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