Service Request Ticket - # 24047

Service Request Information

CONTACT Name Smith, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2008 02:41 PM
Department Phone 88834
Location Email smithl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20020562[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. JH3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:47


TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public

Entered by Date Memo
Courtney Carlson Jan 15, 2008 03:39 PM
TRC for solution or software problem?
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Courtney Carlson Jan 15, 2008 03:38 PM
Imports .gif to publisher for sidefold card...

What she does:
Open picture, press edit and puts pic in paint, 
from there selects all and paste into publisher. 
Can manipulate picture while in Publisher. 

When she uses the save button the picture 
completely erases. There is an empty white box 
where her picture should appear. This happens as 
soon as she saves while the document is open (as 
opposed to her saving, closing, and when she 
reopens the change has occurred).

Times:
Call.
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