Service Request Ticket - # 36702

Service Request Information

CONTACT Name Swain, Yokiko   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2010 10:05 AM
Department Multicultural Student Services Phone 88834
Location Email swainy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020562[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. JH3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:47

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Mar 08, 2010 12:12 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Mar 08, 2010 12:12 PM 
Had to Nuke her profile and save the desktop. It
was corrupt.
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Nathan Higginbotham Mar 08, 2010 10:15 AM 
Task reassigned to Nathan Higginbotham.
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Kevin Elmore Mar 08, 2010 10:05 AM 
She's here all day except from 11a-noon, until 5pm
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Kevin Elmore Mar 08, 2010 10:05 AM 
New word documents result in an error: "the
application cannot be found"
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