Service Request Ticket - # 24895

Service Request Information

CONTACT Name Smith, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2008 01:39 PM
Department Phone 88834
Location Email smithl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020562[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. JH3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:47

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact gilberts@wou.edu 88761

Tracking

Entered by Date Memo
Stewart Gilbert
Email

Public
Entered by Date Memo
Brian Berkley Mar 12, 2008 02:44 PM 
Task reassigned to Stewart Gilbert.
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Brian Berkley Mar 12, 2008 02:44 PM 
Don't think this is a server/profile issue.  Needs
help defining a site in Dreamweaver so preview,
etc. works with .php files.
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Christian Mendez Mar 12, 2008 01:41 PM 
When she tries to make edits to the page, she 
gets error message:

When she tries to save: Sharing violation 
occurred while accesing the file

When she puts in in the Live data view or preview 
in a browser:
A site is not defined

she has never encountered these problems before.

She will be available any day from 8am - 5pm.
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