Service Request Ticket - # 22705

Service Request Information

CONTACT Name Smith, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2007 09:00 AM
Department Phone 88834
Location Email smithl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020562[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. JH3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:47

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Oct 12, 2007 01:28 PM 
She said it was fine to view shared calendars via
Sun Java System, so I set her up that way.
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Brian Witt Oct 12, 2007 11:56 AM 
Task reassigned to Brian Witt.
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Courtney Wehner Oct 12, 2007 09:01 AM 
It tells her that she does not have permission to 
look at the calendars. She was able to when she 
was looking at the calendars through SunJava, but 
once she got set up with Outlook it will no 
longer let her.
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