Service Request Ticket - # 55429

Service Request Information

CONTACT Name Shimizu, Melinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2014 09:34 AM
Department Natural Science Division Phone 89320
Location Email shimizum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20140343[Edit Inv] (opens in a new window) Bldg/Room NS 218A
Service Tag C3CKQ22 Description Dell Precision T7610 with Dual Processor
Serial No. C3CKQ22 Location GIS Research LAB Station?

CPU Dual Intel Xeon E5-2620v2( 6core HT, 2.1GHz, 15MB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2013 from P0095883, Adobe Web&Design CCE WIN license StudentTECH, ARCGIS from campus Site License, IDRISI Selva Student Lab Kit from P0095779

Wired NIC 98:90:96:A1:C0:D6


Wired NIC 98:90:96:A1:C0:FC


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public

Entered by Date Memo
Lori Burgeson Dec 12, 2014 11:48 AM
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Dec 12, 2014 11:19 AM
****This is an email****
Hi Steve and Melinda,

I just wanted to let you both know that we 
completed the three desktop station setup in 
the back of Melinda's office this morning.  
There is one data port that needs to be 
activated and I let Jeanie know which one to 
call Telecom about.  I will also talk with them 
so they are aware of exactly what port needs to 
be turned on once the Work Order is made.

We also installed the IDRISI lab pack on the 
existing station in the back of Melinda's 
office.

NS 216 also has IDRISI installed and it has 
been activated and tested, so you should be 
good to go at the start of Winter term.

Please let me know if you have any problems 
accessing the software.

Have a great holiday!
Lori
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Lori Burgeson Dec 11, 2014 07:08 AM
Task reassigned to Lori Burgeson.
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Lori Burgeson Dec 11, 2014 07:08 AM
Contacted Steve Taylor earlier this week to let 
him know we will be installing these Monday, Dec. 
15.
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Ruby Tidwell Dec 10, 2014 04:33 PM
Task reassigned to UCS Tech.
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Ruby Tidwell Dec 10, 2014 04:33 PM
Additional software installed
Ready for deployment
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Ruby Tidwell Dec 05, 2014 02:12 PM
ArcGIS 10_2_2
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Ruby Tidwell Dec 04, 2014 09:43 AM
All are imaging now
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Ruby Tidwell Dec 03, 2014 01:45 PM
Task reassigned to New Equip. Setup.
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Ruby Tidwell Dec 03, 2014 01:44 PM
Task reassigned to Ruby Tidwell.
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Tricia Flaherty Dec 02, 2014 12:53 PM
Task reassigned to New Equip. Setup.
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Tricia Flaherty Dec 02, 2014 12:53 PM
These stations are just like previous Precision
workstation for Melinda W#20140291[Edit Inv] on SR54753 (
only 1 monitor per new station versus original
dual display :) )
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Tricia Flaherty Dec 02, 2014 12:44 PM
Also install Acrobat separately and 2nd
from T:\Adobe CCE\CCEPackages\AcrobatProXI_WIN
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Tricia Flaherty Dec 02, 2014 12:38 PM
Installer Info  at:
Adobe Package install: T:\Adobe
CCE\CCEPackages\AdobeWEB&DESIGN_CCE_WIN\Build\

T:\IDRISI_academic\IDRISI_StudentLabPack
This is Software that McEvily has worked on
getting setup on server

ArcGIS from Campus site license
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Sarah Pettigrew Nov 21, 2014 09:34 AM
NEW EQUIP SETUP: Three Dell computers and monitors need to be 
setup and delivered to the GIS Research Lab. The contact is Melinda 
Shimizu in NS 110. The WOU #s of the computers are 20140343[Edit Inv], 
20140344[Edit Inv], 20140345[Edit Inv] and the monitors are 20140346[Edit Inv], 20140347[Edit Inv], 
20140348[Edit Inv]. The equipment is on the counter in ITC 008. 
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