Service Request Ticket - # 55460

Service Request Information

CONTACT Name Carrillo-Garcia, Adriana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2014 09:41 AM
Department Student Enrichment Program Phone 88550
Location Email carrilloa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110244[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K7444598T399S Location
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 25, 2014 01:36 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 25, 2014 01:36 PM 
With series of trouble shooting done on the system
I realize that the monitor was faulty. Replacing
the monitor resolve the problem.
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Ruby Tidwell Nov 25, 2014 10:34 AM 
Task reassigned to Dyl Karbia.
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Ruby Tidwell Nov 25, 2014 10:28 AM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Nov 25, 2014 09:41 AM 
Computer power button is blue and when they plug
it in to charge, the light is on but the screen is
always black.  They can't get the screen to show
anything.  They have tried holding down the power
button but nothing is working.  it is the computer
in the lobby area there.

APSC 201-SEP
88550
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