Service Request Ticket - # 65825

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2017 12:31 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170392[Edit Inv] (opens in a new window) Bldg/Room WEST 101
Service Tag 8LGN0M2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 8LGN0M2 Location West House Student lab station #4

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:17:DB:80

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Dec 14, 2017 01:34 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Dec 14, 2017 01:34 PM 
The returned computers and monitors are in storage.
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Shina Oladiti Dec 13, 2017 01:54 PM 
Setup completed. Brought back 3 towers and 3
monitors. Computers: W#20120866[Edit Inv] W#20120865[Edit Inv]
W#20120864[Edit Inv]. Monitors:W#20120869[Edit Inv] W#20120868[Edit Inv] W#20120867[Edit Inv].
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John Rushing Dec 13, 2017 01:49 PM 
Moved in Active Directory
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Shina Oladiti Dec 13, 2017 09:01 AM 
Task reassigned to Adeshina Oladiti.
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Peter Puettmann Dec 12, 2017 04:53 PM 
done with updates and ready for delivery. no need
to call before hand.
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Peter Puettmann Dec 12, 2017 12:01 PM 
Finishing updates and then theyre ready for delivery
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Bradley Karkanen Dec 12, 2017 09:56 AM 
For the record I pushed the SCCM client to these machines. 
They are assigned to West House > West-101.
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Shina Oladiti Dec 11, 2017 04:44 PM 
Image completed!
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Megan Thibeault Dec 04, 2017 04:48 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Dec 04, 2017 04:48 PM 
Standard image on these
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Emily Griner Dec 01, 2017 12:31 PM 
NEW EQUIP SETUP: Deliver 3 lab stations (computers and 
monitors) Computers: W#20170392[Edit Inv] W#20170393[Edit Inv] 
W#20170394[Edit Inv]. Monitors: W#20170421[Edit Inv] W#20170422[Edit Inv] 
W#20170423[Edit Inv] to West House 101. Replace W#20120864[Edit Inv] 
W#20120865[Edit Inv] W#20120866[Edit Inv] Order placed on inventory 
counter.
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